Frequently asked questions

Yes. Order up to five fabric samples free of charge from any sofa or chair page and we post them the same week.

Every page lists the width, depth and height. Measure the doorways and stairs on the way in too; write to us with a photo if you are unsure.

Yes, every lamp comes with a warm white LED bulb that fits it.

Small pieces leave within two working days. Furniture is delivered by two people, by appointment, usually within two weeks.

Free on orders over $150, and a flat $15 below that.

Yes. Our delivery team unpacks your furniture in the room you choose and takes every box with them.

Yes, within 100 days. We collect furniture from your home and refund you in full once it is back with us.

Vacuum it gently every week and blot spills at once with a damp cloth. Most covers come off and can be dry cleaned.